Customer Service

Responsibilities:

• Respond promptly to customer inquiries via phone, email, or chat.
• Resolve customer complaints and issues with professionalism and efficiency.
• Process orders, returns, and provide product support as needed.
• Maintain accurate records of customer interactions in CRM system.
• Collaborate with team members to enhance customer satisfaction.
• Stay updated on products and services to provide relevant information to customers.

Qualifications:

• Excellent communication and problem-solving skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Previous customer service experience preferred.
• High school diploma or equivalent required.