Customer Service Officer Jobs in Abu Dhabi Etihad Airways - Hiring Fast

We are on the lookout for a brilliant Customer Service Officer Jobs in Abu Dhabi | Etihad Airways to join our amazing team at Etihad Airways in Abu Dhabi.
Growing your career as a Full Time Customer Service Officer Jobs in Abu Dhabi | Etihad Airways is a fantastic opportunity to develop exceptional skills.
If you are strong in cooperation, project management and have the right experience for the job, then apply for the position of Customer Service Officer Jobs in Abu Dhabi | Etihad Airways at Etihad Airways today!

1- Customer Service Officer
Job: Full Time
Location: Abu Dhabi, UAE

Job Responsibilities:

• Provide quality customer support by answering customer calls, Emails, gathering and analyzing information, resolving customer problems or escalating issues to 2nd level support departments.
• Conduct classroom and on-site training on all Amadeus related products
• Prepare and update documentation to enable and ensure agents fully use the Amadeus functionalities
• Carry out field support visits to key customers to increase their product knowledge and customer satisfaction
• Assist other departments for testing products, functionalities or any customer support activity such as on-site training, migrations, product roll outs etc.

Job Requirements:

• Diploma/Degree holder OR minimum 3 years, ideally 5 years relevant GDS experience.
• Professional certification on any GDS or Airline Reservations & Ticketing Systems OR IATA certifications – an asset
• At least 3 year’s experience in a customer service role, ideally in the aviation industry is required, and 1 year in training/coaching experience is preferred.

Benefits of working as a Customer Service Officer Jobs in Abu Dhabi | Etihad Airways in Abu Dhabi:

● Company offers great benefits
● Advancement opportunities
● Advantageous package