Customer Service Specialist Jobs In Dubai United Arab Emirates 2023 GMG - Start Immediately

We are looking for a motivated Customer Service Specialist Jobs In Dubai United Arab Emirates 2023 | GMG to join our vibrant team at GMG in Dubai.
Growing your career as a Full Time Customer Service Specialist Jobs In Dubai United Arab Emirates 2023 | GMG is an incredible opportunity to develop productive skills.
If you are strong in communication, critical thinking and have the right experience for the job, then apply for the position of Customer Service Specialist Jobs In Dubai United Arab Emirates 2023 | GMG at GMG today!

Customer Service Specialist Jobs In Dubai United Arab Emirates 2023 | GMG

For More Top Organization Jobs:

We are searching for a friendly and highly analytical customer service specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services/.

Responsibilities:

• Promptly responding to customer queries via email, live chat, video, phone, and social media channels.
• Immediately escalating serious complaints or issues that you are not equipped to deal with.
• Liaising with colleagues or managers to find the best solutions to customers’ issues.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.

Requirements:

• High school diploma or GED.
• Bachelor’s degree in business, communications, or a related field may be advantageous.
• Practical experience with help desk software, such as Zendesk, and CRM software, such as salesforce sales cloud, may be required.
• Previous experience in a customer service role is preferred.

Benefits of working as a Customer Service Specialist Jobs In Dubai United Arab Emirates 2023 | GMG in Dubai:

● Learning opportunities
● Company offers career progression opportunities
● Attractive package