We are searching for a capable Customer Service Supervisor to join our dynamic team at Company Confidential in Abu Dhabi.
Growing your career as a Full Time Customer Service Supervisor is a fantastic opportunity to develop productive skills.
If you are strong in teamwork, communication and have the right initiative for the job, then apply for the position of Customer Service Supervisor at Company Confidential today!
Investigate customers problems and find solutions.
Communicate with customers via phone, email, or letter.
Hire, train, and terminate customer service agents.
Provide scripts to read from during phone calls.
Handle major incidents that cannot be resolved by agents.
Resolve complaints and order issues.
Ask customers to provide feedback on agents and customer service experience.
Keep abreast of new company products and services.
Issue refunds to customers.
Oversee product exchanges and returns.
REQUIREMENTS
Experience: 3 years minimum . Experience in UAE: experience in UAE is an advantage . Education: Bachelor Degree is an advantage
PROVISIONS
Employment visa provided . Transportation Salary: AED 7500
Benefits of working as a Customer Service Supervisor in Abu Dhabi:
● Learning opportunities
● Company offers career progression opportunities
● Attractive package