Customer ServiceSales Leasing Admin

Project Knowledge Management -

• Follow up with all tenant related matters for new and existing buildings
• Follow up: this queue houses work orders that require additional follow-up prior to dispatching. This work orders in tis queue should be processed from oldest to newest.
• Routine day to day activities checklist to ensure all issues and tasks are followed, resolved and reports submitted
• Maintains knowledge of all property locations, types, rates, and amenities in all markets

Lead Management -

• Responsible to follow all escalation process for all urgent and emergency work
• Responsible for logging into CRM and phone calls providing daily, weekly, and monthly updates
• Promote further leads transfer on a daily, weekly and monthly basis

Sales Force Driven -

• Achieving and document controlling
• Handling for Sales Force & follow up all the sold unit issues to the related department
• Perform any additional duties requested by manager

Qualifications/Experience required:

• Degree (ideally in Business Admin)
• 2-3 experience withing CS & Sales
• Experience with Excel
• Must have experience working with conveyancing team
• MUST be Arabic speaking