Customer Support Representative - Remote Work

Job Description:

We are seeking a dynamic and adaptable Customer Support Representative to join our team at Oneok. As a remote worker based in Dubai, AE, you will be responsible for providing exceptional customer service to our clients while working independently from home. This position is at the Associate Level and requires a minimum of 2 years of experience in a customer support role.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Resolve customer issues and complaints with a focus on customer satisfaction - Assist customers with product information, troubleshooting, and general inquiries - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure a seamless customer experience - Provide feedback to management on customer trends and issues - Participate in training and development programs as needed

Requirements: - 2+ years of experience in a customer support role - Confidence and adaptability in a remote work setting - Strong communication and cooperation skills - Excellent planning and organizational abilities - Knowledge of CRM software and Microsoft Office Suite - High school diploma or equivalent required; Bachelor's degree preferred

Benefits: - Medical coverage - Joining bonus - Profit sharing opportunities

Working Environment: At Oneok, we foster a culture of collaboration and innovation. As a remote worker, you will have access to cutting-edge technology to support your role and drive efficiency in customer support.

Equal Opportunity Statement: Oneok is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to apply: 2024-05-08

We look forward to welcoming a confident and cooperative individual to our team who is dedicated to providing top-notch customer support from the comfort of their own home. Apply now to join our growing team at Oneok.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.