Head Waiter

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 58 venues and with presence in 17 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

We are seeking an experienced and charismatic Head Waiter to join our dynamic team. in Sushi Samba. Located on the 51st floor of the Palm tower, Sushi Samba offers an extraordinary experience with breathtaking views of the iconic Dubai skyline, Palm Jumeirah, and the glistening Arabian Gulf horizon. The ideal candidate will have a strong background in high-end dining service, excellent leadership skills, and a commitment to delivering superior customer service. As a Head Waiter, you will oversee the front-of-house operations, ensuring that every guest enjoys an extraordinary dining experience.

Main Responsibilities:

• Knows and uses the service guidelines by the brand guideline.
• Prompt, and courteous greeting of customers
• Take orders and deliver food to customers on the table in an accurate and timely manner
• Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations and obtain the feedback of the customer
• Follow sequence of service standards as per brand guidelines
• Have a complete and thorough knowledge of all menu items in order to be able to describe and make suggestive selling to customers
• Ensure food quality and consistency is delivered at all times
• Manage the set up and close down of tables within section
• Divide restaurant into sections for each shift and ensure fair allocations
• Ensure full closing procedures are carried out consistently and thoroughly
• Ensure tables are turned around and ready with minimal delay
• Maintain cleanliness and hygiene standards
• Ensure the cleanliness and refilling of condiment sets and napkin containers
• Coordinating with cashier to handle accurately order invoices and tips
• Keeps all work stations and equipment as clean as possible at all times
• Attend all regular departmental briefings and contribute to an open communication within the assigned team
• Performs other duties pertinent to this job as assigned.

Ideal Candidates:

• Minimum 3 years of experience in similar positions in a high-volume, fine dining restaurant. International experience is a plus
• Fluent in English, other languages such as Russian, French, Italian, greek would be preferred.
• Good communications and interpersonal skills
• Customer oriented with a positive attitude and smiling face
• Cooperative and self-giving team player
• Ability and willingness to perform under stress
• Positive and high energy level

Benefits:

• Competitive salary
• Annual flight ticket
• Discounts across sunset's venues and more: experience the sunset lifestyle to the fullest with exclusive discounts at all our venues and beyond.
• Career growth opportunities: Your professional journey is our priority. Elevate your career with tailored growth opportunities that align with your ambitions.