Pearland Service - Customer Service Assistant

Do you have a: HEART FOR PEOPLE... commitment to serve as the face of H-E-B to all your customers? HEAD FOR BUSINESS... recognition of what needs to be done before you're told? PASSION FOR RESULTS... a desire to help get the job done, whatever it takes? We are looking for:

• willingness to stay attentive to customers' needs
• ability to work in a fast-paced environment
  
  

What is the work? Customer Service:

• Assists in unloading merchandise from baskets
• Packages groceries; assists customers in transporting / unloading groceries to their vehicles
• Assists customers in locating merchandise
  
  

Stocking / Sanitation:

• Gathers baskets and picks up trash inside and outside Store
• Maintains and stocks bag areas
• Returns products to proper locations
• Stocks and stages bags; stocks check stand supplies
• Distributes Buddy bucks to registers, replaces anti-fatigue mats
• Does Carts & Parts basket relocation and power-washing basket relocation for department setup
• Performs red basket fill up / retrieval
• Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety
  
  

What is your background?

• Completion of Company Orientation and Basics of Safety training (upon hire)
  
  

Do you have what it takes to be a fit as a Customer Service Assistant at H-E-B?

• Ability to work in a fast-paced environment
• Ability to work with customers and stay attentive to their needs
• Ability to maintain a high level of productivity and efficiency standards
  
  

Can you...

• Function in a fast-paced, retail environment, in detailed and precise tasks
• Work with Customers, staying attentive to their needs
• Constantly* reach at waist, grasp
• Frequently stand, walk
• Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
• Occasionally be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions
• Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs)**
• While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
• It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.