Account Support Manager

Job Description:

As an Account Support Manager at PNC Financial Services Group, you will be responsible for managing key client accounts, providing exceptional customer service, and supporting the overall success of the sales team. This role requires a high level of independence, confidence, and innovation to effectively meet the needs of our clients and drive business growth.

Responsibilities: - Manage and maintain relationships with key client accounts - Understand client needs and provide tailored solutions to meet their goals - Work closely with the sales team to develop account strategies and drive revenue - Monitor account performance and identify opportunities for growth - Provide ongoing support to clients, including troubleshooting issues and answering inquiries - Collaborate with internal teams to ensure seamless delivery of products and services - Track and report on key metrics to measure account performance and success - Stay up-to-date on industry trends and best practices to continuously improve customer support

Requirements: - Bachelor's degree in Business, Finance, or related field - Minimum of 6 years of experience in account management or related field - Strong planning and organizational skills - Excellent communication and interpersonal abilities - Ability to work independently and manage multiple tasks simultaneously - Confidence to navigate complex client relationships and negotiations - Innovative mindset to develop creative solutions for client challenges - Proficiency in Microsoft Office and CRM software

Benefits: - Free food - Free accommodation - Parental leave - Competitive salary and benefits package

Working Environment: Join a company that transcends borders and promotes collaboration on a global scale. At PNC Financial Services Group, you will have the opportunity to work with a diverse team of professionals who are dedicated to success and innovation.

Equal Opportunity Statement: PNC Financial Services Group is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified individuals are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.