Chat Support Associate

Job Description:

News Corp. is seeking a Chat Support Associate to join our team in our Abu Dhabi office. As an entry-level position, this role is ideal for energetic and motivated individuals with excellent attention to detail and strong decision-making skills.

Responsibilities: - Provide timely and accurate responses to customer inquiries via chat - Assist customers with troubleshooting technical issues - Escalate complex or unresolved issues to appropriate teams - Maintain a positive and professional attitude at all times - Collaborate with team members to improve customer service processes - Stay up-to-date on product knowledge and company policies

Requirements: - No previous experience required - Must be energetic and motivated - Excellent attention to detail - Strong decision-making skills - Ability to work in a fast-paced environment - Excellent communication skills - Proficient in Microsoft Office Suite

Benefits: - Profit sharing - Vision insurance - Disability insurance

Working Environment: At News Corp., we encourage autonomy and independence, trusting our employees to excel in their roles. We provide a supportive and collaborative work environment where team members can grow and succeed.

Deadline to Apply: May 31, 2024

Equal Opportunity Statement: News Corp. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other legally protected characteristic.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.