Client Relations Assistant

Job Description:

As a Client Relations Assistant at Fiserv, you will play a crucial role in maintaining and enhancing relationships with our clients. You will be responsible for providing exceptional customer service, resolving client inquiries and issues, and supporting the Client Relations team in various tasks.

Responsibilities: - Serve as the main point of contact for client inquiries and concerns - Maintain strong relationships with clients through regular communication and follow-ups - Collaborate with internal teams to address client needs and deliver solutions - Assist in preparing and delivering presentations to clients - Monitor client satisfaction and proactively identify areas for improvement - Assist in managing client contracts, agreements, and renewals - Provide administrative support to the Client Relations team as needed

Requirements: - 2 years of experience in client relations or customer service - Independent and driven personality traits - Strong presentation and persuasion skills - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment and meet deadlines - Proficiency in Microsoft Office Suite - Bachelor's degree in business, marketing, or a related field

Benefits: - Medical coverage - Training & professional development opportunities - Gym membership

Working Environment: At Fiserv, we strive for a harmonious workplace where collaboration and respect prevail. We value diversity and inclusion and promote a supportive and inclusive work environment for all employees.

Equal Opportunity Statement: Fiserv is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.