Remote Client Relations Representative

Responsibilities: - Serve as the main point of contact for clients, addressing their inquiries, concerns, and requests promptly and professionally - Build and maintain strong relationships with clients through regular communication and follow-ups - Understand clients' needs and preferences to provide personalized solutions and recommendations - Collaborate with internal teams to ensure client satisfaction and timely resolution of issues - Maintain accurate records of client interactions and transactions - Proactively identify opportunities to upsell products and services to clients

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - Minimum of 3 years of experience in client relations or customer service - Excellent communication and interpersonal skills - Strong organizational and time management skills - Ability to work independently and efficiently in a remote setting - Proficiency in Microsoft Office and customer relationship management (CRM) software - Dedicated and passionate about providing exceptional customer service - Demonstrated leadership and planning skills

As an equal opportunity employer, Charter Communications is committed to diversity and inclusion in the workplace. We welcome applicants from all backgrounds and strive to create a supportive and inclusive environment for all our employees.

If you meet the above requirements and are interested in joining our team as a Remote Client Relations Representative, please submit your application by the deadline of May 22, 2024. We offer competitive benefits, including dental insurance, visa sponsorship, and a relocation allowance, and we are proud to operate in a working environment committed to environmental responsibility and sustainable practices.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.