Client Relations Specialist - Work from home

Job Description:

EMCOR Group is seeking a motivated and independent Client Relations Specialist to work remotely from home in Abu Dhabi. As an Associate Level position, the ideal candidate will have at least 2 years of experience in client relations or a related field.

Responsibilities: - Serve as the primary point of contact for clients, addressing their inquiries and concerns in a professional and timely manner - Build and maintain strong relationships with clients to ensure satisfaction and retention - Conduct research and analysis to understand client needs and preferences - Collaborate with internal teams to coordinate client requests and deliverables - Monitor client accounts and performance metrics to identify areas for improvement - Provide regular updates and reports to clients on project status and outcomes - Assist with client onboarding and training as needed - Stay informed about industry trends and best practices to enhance client relations strategies

Requirements: - 2+ years of experience in client relations or a related field - Bachelor's degree in business, marketing, or a related field - Independent and self-motivated with a strong work ethic - Excellent research and analytical skills - Ability to collaborate and communicate effectively with internal and external stakeholders - Strong organizational and time management skills - Proficient in Microsoft Office Suite and CRM software

Benefits: - Paid overtime - Remote work flexibility - Retirement plan - Health and wellness initiatives to prioritize employee well-being

Equal Opportunity Statement: EMCOR Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We value diversity and inclusion in all aspects of our organization.

Deadline to apply: May 13, 2024

If you meet the requirements and are interested in this exciting opportunity to join our team as a Client Relations Specialist, we invite you to submit your application today.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.