Client Support Manager

Job Description:

Estee Lauder, a leading beauty company, is seeking a dedicated and experienced Client Support Manager to join our team in Abu Dhabi, AE. As a Client Support Manager, you will be responsible for managing client relationships, providing exceptional support, and ensuring client satisfaction. This role requires a passion for customer service, strong project management skills, and excellent communication abilities.

Responsibilities: - Build and maintain strong relationships with clients - Act as the main point of contact for client inquiries, issues, and requests - Collaborate with internal teams to ensure timely and effective resolution of client issues - Provide guidance and support to clients on product usage and best practices - Monitor client satisfaction and address any concerns or feedback - Proactively identify opportunities to enhance the client experience - Lead and manage client support projects from initiation to completion - Track and report on key performance metrics related to client support

Requirements: - Bachelor's degree in Business Administration or related field - Minimum of 5 years of experience in client support or customer service - Proven track record of building and maintaining successful client relationships - Strong project management skills with the ability to prioritize and meet deadlines - Excellent communication skills, both written and verbal - Passion for providing exceptional customer service - Hardworking and dedicated to achieving client satisfaction

Benefits: - Company transportation - Free food - Relocation allowance

Working Environment: Join a company that transcends borders, promoting collaboration on a global scale. At Estee Lauder, you will have the opportunity to work with a diverse and dynamic team in a fast-paced and innovative environment.

Deadline to Apply: Please submit your application by May 22, 2024.

Equal Opportunity Statement: Estee Lauder is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. We welcome applicants of all backgrounds and encourage individuals with disabilities to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.