Client Support Specialist - Work from home

Job Description:

Lulu Group International is seeking a Client Support Specialist to join our team and work from home in Dubai. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to start their career in client support. The successful candidate will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and issues are resolved in a timely and professional manner.

Responsibilities: 1. Respond to client inquiries and requests via phone, email, and live chat. 2. Provide product information, resolve complaints, and address any issues or concerns raised by clients. 3. Maintain accurate records of client interactions and transactions. 4. Collaborate with other team members to ensure a seamless client experience. 5. Continuously learn and adapt to changes in products and services to better assist clients.

Requirements: 1. Personality traits: reliable, resourceful 2. Soft skills: emotional intelligence, communication 3. Ability to work independently and prioritize tasks effectively. 4. Excellent problem-solving skills and attention to detail. 5. Strong communication skills, both written and verbal. 6. Proficient in using customer support software and Microsoft Office applications. 7. High school diploma or equivalent.

Benefits: 1. Training & professional development opportunities. 2. Vision insurance coverage. 3. Free accommodation for the selected candidate.

Working Environment: At Lulu Group International, we prioritize continuous learning and adaptation to stay ahead in a rapidly changing world. As a Client Support Specialist, you will have the opportunity to grow and develop professionally while providing exceptional service to our clients.

Equal Opportunity Statement: Lulu Group International is an equal opportunity employer and is committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We encourage all qualified individuals to apply for this position.

Deadline to Apply: June 27, 2024

If you are a reliable and resourceful individual with excellent communication skills and a passion for providing top-notch customer support, we encourage you to apply for the Client Support Specialist position at Lulu Group International. Join our team and start your career in client support today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.