Customer Care Associate - Work from home

Job Description:

We are seeking a motivated and enthusiastic Customer Care Associate to join our team at Abu Dhabi Ports Company. As a Customer Care Associate, you will be responsible for providing exceptional customer service to our clients while working remotely from home.

Responsibilities: 1. Handle customer inquiries and resolve issues in a professional and timely manner. 2. Manage customer accounts and update information as needed. 3. Provide product knowledge and guidance to customers. 4. Handle customer complaints and ensure customer satisfaction. 5. Collaborate with other team members to improve processes and overall customer experience. 6. Maintain a high level of professionalism and confidentiality at all times.

Requirements: 1. 1 year of experience in customer service or a related field. 2. Excellent communication skills both written and verbal. 3. Strong problem-solving skills and ability to think critically. 4. Reliable and resilient personality traits. 5. Excellent time management skills. 6. Ability to work independently and meet deadlines.

Benefits: 1. Relocation allowance for eligible candidates. 2. Profit sharing opportunities. 3. Free food provided during working hours.

Working Environment: At Abu Dhabi Ports Company, we encourage autonomy and independence, trusting our employees to excel in their roles. We provide a supportive work environment that values collaboration and growth.

Equal Opportunity Statement: Abu Dhabi Ports Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to building a diverse workforce and fostering an inclusive culture.

Deadline to apply: July 1, 2024

If you meet the requirements and are passionate about providing excellent customer service, we would love to hear from you. Apply now to join our dynamic team as a Customer Care Associate working from home with Abu Dhabi Ports Company.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.