Online Account Support Associate

Job Description:

We are looking for a dynamic and motivated Online Account Support Associate to join our team at Western Refining in Abu Dhabi. As an Entry Level position, this role is perfect for individuals who are looking to kickstart their career in the exciting world of online account management.

Responsibilities: 1. Provide online support to customers regarding their accounts, including password resets, account updates, and general inquiries. 2. Monitor online account activities to ensure security and compliance with company policies. 3. Collaborate with cross-functional teams to troubleshoot and resolve account-related issues. 4. Assist in the development and implementation of strategies to improve online account management processes. 5. Perform data entry and maintain accurate records of customer interactions.

Requirements: 1. Strong adaptability and resourcefulness to thrive in a fast-paced environment. 2. Excellent communication skills and a customer-centric approach. 3. Creativity and problem-solving abilities to address complex account issues. 4. Ability to work collaboratively with team members and external partners. 5. Basic knowledge of online account management systems and tools.

Benefits: - Joining Bonus for new hires to kickstart their career with us. - Remote work flexibility to promote work-life balance. - Retirement plan to help secure your future.

Working Environment: At Western Refining, we believe in fostering a positive and vibrant work environment. We encourage our employees to inject a sense of joy and creativity into their work, creating a space where everyone can thrive and grow.

Deadline to Apply: Please submit your application by June 22, 2024, to be considered for this position.

Equal Opportunity Statement: Western Refining is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other characteristic protected by applicable laws. We are committed to creating a diverse and inclusive workplace where all individuals are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.