Senior Business Development Executive

Makeen Technical Services (MTS)has been a pioneer in delivering tailored building maintenance services and facilities management solutions throughout the UAE since 2005. As a leading Facilities Management company, Makeen Technical Services caters to both the commercial and residential sectors, including government entities. MTS delivers comprehensive, high-quality, cost-effective, and fully integrated solutions that optimize lifecycles of building assets. MTS brings you comprehensive support that spans ground operations, outsourcing, property upgradation, CAFM integration, energy management, and a full spectrum of facilities services. The operations are powered by a customized CAFM system, leveraging the latest AI-driven technology for managing and tracking maintenance requests.

Job Description

• Driving business growth and expanding the client base in both B2B and B2C sectors.
• Developing strategic relationships, managing the sales pipeline, and achieving sales and revenue targets through effective business development practices.

Sales and Business Development:

Relationship Building:

• Influence and network with current and prospective clients, both in B2B and B2C sectors, to establish relationships at senior levels, identifying and addressing business needs.

Lead Generation and Closure:

• Conduct cold calling and emailing to generate leads, managing clients through the closing process.
• Attend meetings, present to prospective clients, and host networking events.

Sales Pipeline Management:

• Track lead generation and maintain a healthy sales pipeline using the company’s CRM system.

Prospect Database:

• Prepare and maintain a list/database of prospective clients.
• Collaborate on maintaining a shared database of prospective client information.

Client Interaction:

• Understand client needs, provide solutions and support.
• Answer potential client questions and respond to requests for proposals (RFPs).

Collaboration and Planning:

• Collaborate with management on sales goals, planning, and forecasting.
• Maintain short- and long-term business development plans.

Costing and Estimations:

Tenders and Pricing:

• Handle job costing, tenders, pricing, and commercial documentation.
• Prepare documents for outsourcing tenders.

Revenue and Order Targets:

• Work towards yearly revenue and order targets, monitored weekly and monthly.
• Collaborate with sales and leadership to secure, retain, and grow accounts.

Operations:

Account Planning:

• Develop new business opportunities within client accounts (pull through, chargebacks, etc.).

Resource Mobilization:

• Actively participate in mobilizing resources upon contract award.
• Monitor monthly cash flows and advise the operations team on P&L control.

Cash Flow Management:

• Determine pitfalls affecting cash flow and advise on corrective steps.

Qualifications

• Bachelor's Degree (ideally Engineering discipline)

Additional Information

Skills & Professional Requirements:

• Strong understanding of facilities management, technical knowledge, and UAE market dynamics.
• Proven ability to develop business strategies, plan budgets, and articulate business plans.
• Excellent organizational and time management skills, with the ability to meet tight deadlines.
• Strong skills in business case preparation, report writing, and creating procedural documents.
• Proficiency in budgeting, costing, and financial management.

Experience Requirements:

• Minimum 5 years of experience in Business Development, specifically in the Facilities Management sector.
• Proven sales track record within Facilities Management, Fitouts and Retrofits works in the UAE.
• Must have a valid UAE Driving License.

Attributes and Behaviours:

• Strong networking and relationship-building skills.
• Analytical thinker with a robust commercial orientation.
• Goal-oriented, with a keen eye for identifying and seizing opportunities.
• Excellent communication and negotiation skills.
• Ability to work collaboratively in a team and manage multiple stakeholders.