Service Account Manager

Service Account Manager | Dell Technologies Dubai

Technology drives human progress. This tenet is the core of our business and vision. Our customers and team members are integral to our continuing success as we provide the essential infrastructure for organizations to transform their digital futures.

Dell Technologies customers expect great things from both our products and our services. Account Services Management is all about managing and overseeing seamless service delivery processes. It’s a hugely varied field of work. Processes range from incident management to change management to customer management. The team makes sure disputes and technical issues are resolved. We also provide excellent communication to the customer around every activity – from the tactical to the strategic.

Service Account Manager | Dell Technologies Dubai | Apply Now

Possesses strong Product/Technology and Industry knowledge
Minimum 5 years relevant experience in a similar role (customer facing, major accounts)
Strong communications skills (written & verbal) and active listening capabilities
Escalation management and Continuous Improvement drive. Demonstrated ability to work in a fast-paced matrix organization directing diverse teams through multiple programs to completion
Proven ability to manage a dynamic workload of complex priorities and deliverables while proactively communicating expectations. Strong data driven and problem-solving skills and a passion to learn and master new concepts quickly and independently

Don’t miss out on this exciting opportunity – apply now at dubaiofferz.com