Support Services Coordinator

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Closing date:
Number of positions: 1
Recruiter name: Reem Mansoor 
Reference number: 50379 
Workplace Type: 

MAIN PURPOSE OF JOB

To support the managment and monitoring of outsourced services' key performance areas based on agreed service levels with the various providers (Catering, Housekeeping, Laundry, General Waste & Recycling, Medical Waste Disposal, Chemical Waste Collection, Security & Valet Parking)

KEY RESPONSIBILITY AREAS

Manage contractor KPI measurement and performance improvement requirements

Support the onboarding, training, evaluation and off boarding processes for existing and new contractors

Support the billing and invoice processes for outsourced services

Monitor and measure quality of contractor services, including participation in relevant audits

REQUIRED EDUCATION

REQUIRED EXPERIENCE

At least 3-5 years’ experience in a similar setting

Relevant healthcare experience in a support services environment will be an advantage

REQUIRED JOB SKILLS AND KNOWLEDGE

• Contract and service level agreement (SLA) management
• Computer Literacy (Microsoft Office)
• Patient safety, quality improvement and quality assurance methodologies
• Verbal and written communication skills in English
• Knowledge of medical and chemical waste management and related policies

All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family

Become a part of our Talent Community and we will get in touch with you as soon as there is a relevant opening that fits your skills, interests and experience.

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