Web Chat Associate - Remote Work

Marsh & McLennan is seeking a passionate and confident Web Chat Associate to join our team in Abu Dhabi, UAE. This is a full-time remote work opportunity at the Associate Level, requiring a minimum of 2 years of experience in a similar role.

**Responsibilities:** - Provide exceptional customer service through web chat interactions - Assist customers with inquiries, troubleshooting, and issue resolution - Maintain a positive and professional attitude while interacting with customers - Utilize innovative problem-solving skills to address customer needs - Conduct research to provide accurate and timely information to customers - Collaborate with team members to ensure a seamless customer experience - Stay up to date on industry trends and best practices in web chat support

**Requirements:** - 2+ years of experience in a customer service or web chat support role - Confident and passionate individual with strong communication skills - Ability to think creatively and use innovation to solve problems - Strong research skills to provide accurate information to customers - Equal Opportunity Statement: Marsh & McLennan is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

**Benefits:** - Company transportation - Disability insurance - Travel opportunities

**Working Environment:** As a Web Chat Associate at Marsh & McLennan, you will be part of a team that leads the industry through cutting-edge ideas and solutions. You will have the opportunity to work remotely and collaborate with a diverse team of professionals.

If you are a confident and innovative individual with a passion for providing exceptional customer service, we encourage you to apply by the deadline on June 22, 2024. Join us in shaping the future of customer support in the digital age.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.