Number of Applicants
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Job Purpose
Functional Senior Analyst is responsible for assisting in the design, delivery, and improvement of Applications, Systems, or ERP modules.
Principal Accountabilities
Operational
• Should be able to work independently as well as in team. Must possess good analytical and problem-solving skills. Should possess ability to explain technical matters in non-technical terms to customers
• Should be able to effectively communicate (verbal or in written) with Customers, team members and Product vendors on the matters related to all functional or technical areas
• Documents and maintain Knowledge database to share experience and knowledge with team members to enhance efficiency and reduce single person dependence
• Coordinate work tasks with Customer, team members, and Product Vendors to perform the tasks assigned efficiently in Timely manner
• Analyses business needs and conceptualises solutions to meet and exceed customer expectations
• Should be Customer centric, achieve customer satisfaction and maintain proper perspective in all activities.
• Planning and implementing ERP modules and / or additional functionalities in the areas of Finance, Human Resources, Supply Chain, Maintenance, Projects and others
• Assessing the feasibility of adopting new modules, features and functionalities
• Participating in committees responsible for upgrading or implementing new solutions and improving processes
• Formulating functional and technical requirements/specifications in coordination with business owners
• Identifies and documents system deficiencies and recommends solutions
• Providing internal consultancy for the Managers regarding solutions or business process improvement opportunities
• Participating/carrying out software maintenance and updating the Information System in a timely manner when requested.
Education
• Degree: Minimum Bachelor's degree in Computer Science, Engineering or Business field or equivalent
• Preferable professional certifications: Product Certification in SAP like FI/CO, MM etc.
Experience
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