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Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Lead | Mastercard Dubai | Apply Now
Practitioner level knowledge of Service Resilience and the developing global regulatory landscape.
Practitioner level knowledge of ITSM and ITIL standards.
Practitioner level knowledge of Service Resilience End to End (E2E) exercising and testing.
Practitioner level of knowledge of Cyber Resilience.
Excellent written and spoken English language communication skills are a core requirement.
Discipline relevant bachelor’s degree or equivalent combination of experience and formal education.
Minimum Of Three Years’ Experience In a Similar Role
Detailed knowledge and experience of relevant ISO certification requirements and regulatory requirements / relevant legislation.
Industry accreditation (preferably at MBCI (or equivalent) level minimum)
Strong experience in impact analysis & risk assessment design and process.
Experience in designing, facilitating and reporting on complex, scenario-based Service Resilience exercises.
Capable of executing or fully understanding technology recovery exercise; technology background advantageous
Demonstrable experience managing business continuity third party risk process.
Fusion Risk Management Business Continuity software experience advantageous
Emergency notification tool experience advantageous
Experience in the design and delivery or management information metrics advantageous.
Personal Qualities:
Ability to influence key stakeholders.
Confident decision maker and demonstrates task and objective ownership.
Ability to drive consistent and repeatable results with limited supervision.
Excellent oral and written communication and presentation skills
Strong Relationship Management at all levels
High attention to detail, accurate and consistent (on time) delivery
Ability to define and implement solutions based on strategic direction.
Passion for personal development and learning
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