Apt Resources is a leading recruitment company in the industry with clients who specialize in operating and managing lifestyle restaurants. We are currently seeking a highly motivated and organized individual to join their team as an Assistant. Floor Manager. This is an exciting opportunity for someone looking to advance their career in the hospitality industry and be part of a dynamic and fast-paced environment. As an Asst. Floor Manager, you will play a crucial role in ensuring the smooth operations of their lifestyle restaurants. You will be responsible for overseeing the front-of-house operations, ensuring exceptional customer service, and maintaining the highest standards of quality and cleanliness. You will work closely with the Floor Manager to lead a team of front-of-house staff and ensure that all customers have a memorable dining experience. Responsibilities
Assist the Floor Manager in managing the daily operations of the restaurant
Provide leadership and supervision to front-of-house staff, ensuring they adhere to company policies and deliver outstanding customer service
Monitor the quality of food and service, taking necessary action to ensure customer satisfaction
Assist in the development, implementation, and evaluation of training programs for front-of-house staff
Handle customer complaints and resolve issues in a professional and timely manner
Conduct regular inspections to ensure cleanliness and adherence to health and safety standards
Assist in the preparation of daily reports, including sales, labor, and inventory
Requirements
Minimum 2 years of experience in a similar role in the hospitality industry in Dubai
Excellent interpersonal and communication skills
Strong leadership and organizational abilities
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Knowledge of food and beverage operations and trends
Familiarity with POS systems and restaurant management software
Ability to work flexible shifts, including weekends and holidays
Benefits Competitive Salary as per current market values.
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