Food Server

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Job Description - Food Server

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 58 venues and with presence in 17 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

We are seeking a motivated and diligent individual to join our team at AURA Skypool as a Waiter. Perched 210 meters above the sea level, AURA offers an extraordinary experience with breathtaking views of the iconic Dubai skyline, Palm Jumeirah, and the glistening Arabian Gulf horizon.

The Waiter will be responsible for representing the Venue and provide high levels of customer service to all diners to ensure they have a memorable experience and return again. The ideal candidate will have proven waiter experience in a similar establishment, excellent communication abilities, and a keen understanding of Food and Beverage knowledge.

Responsibilities

  • Greet guests warmly and assist them in seating arrangements
  • Present menus and provide detailed information on food and beverage selections
  • Take accurate food and beverage orders and relay them to the kitchen and bar staff
  • Serve food and beverages promptly and accurately, adhering to presentation and quality standards
  • Anticipate guests' needs and fulfill special requests whenever possible
  • Maintain cleanliness and organization of tables, dining areas, and service stations
  • Handle guest inquiries, concerns, and complaints in a courteous and efficient manner
  • Collaborate with team members to ensure seamless service and guest satisfaction.

Ideal Candidate

  • Minimum 1 year of experience in similar positions in a high-volume, fast-paced hospitality operation, recent international experience would be highly preferred.
  • Good communications and interpersonal skills in English, added languages such as Spanish, Portuguese or Russian will be highly preferred.
  • Excellent customer service and upselling skills
  • Cooperative and self-giving team player
  • Ability to work in highly fast paced operation.

Benefits

  • Competitive Salary
  • Discounts Across Sunset's Venues and More: Experience the Sunset lifestyle to the fullest with exclusive discounts at all our venues and beyond.
  • Career Growth Opportunities: Your professional journey is our priority. Elevate your career with tailored growth opportunities that align with your ambitions.
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