Process Manager (QA)

Driven to create unique home-grown food concepts that bring people together, the Independent Food Company is a UAE-based hospitality company with multiple concepts under it’s umbrella – SALT, Switch, Parker’s, Grind, Somewhere and Public.

We are currently seeking to hire an experienced Process Manager to join our Quality Assurance team and play a critical role in transferring new product development ideas into our restaurants and central kitchen, ensuring seamless integration into production processes. Some of the key responsibilities are as follows:

• Review existing culinary processes across our restaurants and identify areas of improvements in workflows and processes to enhance efficiency and quality
• Develop standardized recipes, cooking methods and plating guidelines to ensure consistency and quality throughout our network of restaurants
• Monitor and evaluate the effectiveness of culinary process improvements through performance metrics, food quality assessments, and feedback from stakeholders
• Coordinate with suppliers, vendors, and other external partners to optimize ingredient sourcing and supply chain processes for culinary operations
• Managing handover of new products in between R&D and Operations
• Manage multiple projects within established timelines Knowledge/Experience
• Design and deliver training programs for production team members on operating new equipment, following new production processes and maintaining product quality.

To be considered for this role, you will have a minimum of 10 years' experience in R&D within food manufacturing (restaurants, fresh food, ready meals and bakery) with a degree in Food Technology/Science or equivilant. You will have a proven track record of developing and implementing SOPs, training programs and quality control processes.