Restaurant Supervisor

Restaurant Supervisor – The Cheesecake Factory

The Cheesecake Factory created their upscale casual dining restaurant in 1978 with the opening of their first restaurant in Beverley Hills, CA. Now famous for the generous portions and dessert menu featuring 50 cheesecakes and specialty desserts, the brand has expanded in to the Middle East. There are many exciting and rewarding career opportunities for leaders who share the belief that innovation, commitment to excellence, and uncompromising quality are critical to success. Each individual's efforts and skills are necessary to the success of the brand as a whole. As a staff member, The Cheesecake Factory mission is To Create an Environment Where Absolute Guest Satisfaction is Our Highest Priority. The role of the Restaurant Supervisor is to oversee junior team members in their service delivery, ensuring guest satisfaction is always the main focus, whilst building good customer relations and ensuring company standards are delivered.

You will have/be: * An effective communicator who has a passion for hospitality.
* Strong, proven problem solving skills.
* 3 years' proven experience in leading a team of junior staff.
* A relevant hospitality qualification or relevant experience.

About The Company

M.H. Alshaya is a leading international franchise operator for over 70 of the world’s most recognised retail brands including Mothercare, H&M, Debenhams, American Eagle Outfitters, Harvey Nichols, Boots, Starbucks, The Cheesecake Factory, Vision Express, M.A.C, Victoria’s Secret, Pottery Barn and Office Depot. The company operates more than 2,400 stores across 7 divisions: Fashion & Footwear, Food, Health & Beauty, Optics, Pharmacy, Home Furnishings and Office Supplies. Alshaya’s stores can currently be found in 19 markets across the Middle East & North Africa, Russia, Turkey and Europe and it employs more than 32,000 people from over 110 nationalities. The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls. M.H. Alshaya is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.