Job summary Provide hands-on support and assistance to colleagues in fine dining service
Familiarity with food and beverage menu and promotional activities
Monitor consistency of food and beverage items and escalate any issues
Job seniority: associate level
Responsibilities • Provide hands-on support and assistance to colleagues
• Ensure highest levels of fine dining service and courtesy
• Familiarity with complete food and beverage menu
• Knowledgeable on all promotional activities
• Monitor consistency of food and beverage items
• Escalate major problems or complaints to management
• Manage multiple tasks
• Deal with a diverse set of clientele
• Maintain exceptional standard of service
• Assist in delivering an exceptional standard of service
Requirements • Minimum 2 years' experience in a similar role
• Proven track record of working in a 5-star hotel or restaurant
• Comfortable working in an outdoor environment
• Excellent communication skills
• Team player
• Ability to manage multiple tasks
• Passion for hospitality
• Confidence in dealing with a diverse set of clientele
• Familiarity with food and beverage menu
• Knowledgeable on all promotional activities
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