Operating Effectiveness Analyst/Business Analyst

Job Description

Operating Effectiveness Analyst/Business Analyst page is loaded

Operating Effectiveness Analyst/Business Analyst

remote typeOn-site locationsDubai, United Arab Emirates time typeFull time posted onPosted Today job requisition id24003876 Engaging with business stakeholders to elicit and define business project scope, business requirements and workflows as related to assigned projects or new intake items. The successful candidate in this position will have good work experience and a desire to work in a culturally diverse organization.

Main Duties/Responsibilities:

Working alongside the IT BSA, document business process requirements and business process flow as related to assigned process development or process improvement projects.
Document all detailed business requirements within internally approved systems using Scaled Agile Methodology (Composing Epics, features, user stories)
Engage with business leads to put together end to end processes and do full process mapping as and when needed.
Engage with business leads to understand new project scope, create scope statements and high-level scope requirements as required for the portfolio and project intake process.
Build an extensive knowledge of the business operation to analyze current work procedures and practices.
Investigate, evaluate and report alternative solutions to business needs and recommend the preferred solutions
Work closely with IT Business Systems Analysts to ensure business processes align with technology solutions. Will participate in some systems analysis design sessions as needed.
Work with business stakeholders in the development of user acceptance test cases
Work with business stakeholders in the execution of user acceptance testing
Monitor, track and report UAT defects while coordinating with the QA test team for defect remediation

Experience/Qualifications Required:

Bachelor’s degree in business, finance, information management or a related discipline
3-5 years of business analysis work preferably in insurance or financial services sector.
Experienced in the analysis and interpretation of business requirements across all aspects of transacting insurance or financial services business.
Experienced in process mapping, able to take complete lead in discussing existing processes and be ready to make proposals on how to improve the process
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
Analysis and support of the production of project proposals or business cases.
Demonstrate a proven understanding of business process re-engineering.
Experience creating user acceptance testing documentation and leading UAT
Must be a self-starter who is able to plan and lead work sessions with little oversight.
Business Analysis techniques such as process modeling, root cause analysis, data modeling, process mapping and traceability are very desirable.
Good knowledge and experience in Scaled Agile Framework and Agile overall

Skills Required:

Strong communication skills
Ready to learn new business processes
Interpersonal skills
Team working - internal/external
Customer Focus - internal/external
Good business/product knowledge
Organizational skills
Good time management
Negotiation skills
Decision making
Advanced User of Microsoft applications – Word, Excel, Project, Visio
Experience in usage of Jira, Azure Dev Ops Platforms
Identification of problems and problem solving
Knowledge of Scaled Agile framework
Six sigma certifications would be a plus

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If

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