Credit Manager

An Exhilarating
Opportunity

Are You Ready for a Daring Challenge
with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels
and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard
across the Industry.

Join the FIVE Tribe - and Get Ready to
Make Waves.

The Candidate

A Driven Self-Starter, you have Excellent
Communication, Leadership and Organisational Skills. As an Astute Creative and
Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a
Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and
You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude
Coupled with An Inherent Flair for Taking Ownership Makes You a Highly
Motivated Go-Getter.

Your Outgoing and Approachable Nature enables you to
Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that
Their and Your Journey at FIVE is nothing short of Sensational. Joining our Finance Team as a Credit Managerwill Empower you to deliver Exceptional
Experiences across our award-winning Lifestyle Destinations. Jump on Board and
Unlock your Potential in a Buzzing Environment that will take your Career to
New Heights!

What We’re Looking For

• A proven
  track record as a Credit Manager or similar role in the hospitality industry is
  preferred.
  
• A Bachelor's
  Degree in Finance, Accounting or a related field is preferred.
  
• Impeccable negotiation
  and communication skills, both verbal and written, with fluency in English.
  
• Remarkable
  understanding of Credit Risk Management principles and practices.
  
• Excellent
  analytical and decision-making skills.
  
• Superior
  Problem-Solving Skills and the competence to Exceed Expectations in dynamic and
  competitive operational environments.
  
• Strong
  familiarity with and understanding of relevant Financial Software and Systems.
  
• A hands-on
  attitude, fuelled by a ‘Can-Do!’ Spirit.
  

Key Responsibilities

• Conducts exquisite Assessments and Analyses of the Creditworthiness of both individual and corporate clients, showcasing a ‘FIVE-Star’ Approach to Credit Evaluation.
  
• Develops and implements bespoke Credit Risk Policies and Procedures, reflecting a commitment to industry-leading Financial Strategies.
  
• Monitors Credit Limits and Exposures with next-level Attention to Detail, minimising financial risk through a remarkable approach to Credit Management.
  
• Evaluates Credit Applications and makes informed Decisions on Credit Approvals in line with FIVE’s policies.
  
• Collaborates seamlessly with various Departments to gather necessary information for Credit Assessments.
  
• Communicates credit decisions to relevant Stakeholders in a timely manner, demonstrating a Commitment to Financial Transparency.
  
• Implements effective Collection Strategies, utilising a boundary-breaking Approach to minimise Overdue Accounts.
  
• Works closely with the Collections Team to recover outstanding debts, ensuring an industry-leading Debt Recovery Process.
  
• Negotiates and sets up repayment plans with a customer-centric approach.
  
• Fosters exquisite Relationships with clients to Enhance Communication and Resolve any credit-related issues with a ‘FIVE-Styled’ attitude.
  
• Provides excellent Customer Service to internal and external Stakeholders, embodying the ‘Vibe at FIVE’ at all times.
  
• Prepares Regular Reports on credit-related metrics for Management review, showcasing a Commitment to detailed Financial Insights.
  
• Maintains accurate Documentation of Credit Files.
  
• Stays abreast of relevant Laws and Regulations related to Credit Management, ensuring a first-in-class understanding of Legal and Regulatory Requirements.
  
• Ensures ‘FIVE-Star’ Compliance with internal policies and external regulatory requirements.
  

The Team

‘FIVERs’ are Cultured yet Chic,
Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and
apply it to create Insta-Perfect Experiences for our Guests that keeps them
Coming Back for More. If you Dream of being surrounded by
Like-Minded Individuals who share your Passion for Delivering Unforgettable
Moments that last a Lifetime – then Look No Further
and Unleash your Next-Level Potential.

Sustainable Indulgence at FIVE

FIVE is a leader in Sustainable Luxury
Living and Hospitality, with its UAE-based Destinations being the first and
only Hotels in the UAE to obtain the International Renewable Energy Certificates
(I-REC) for achieving 100% renewable electricity for 2022. The company's
Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely
LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah
and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE
Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84
Points under LEED v4's BD+C and ID+C rating system, making it one of just five
hotels worldwide to receive Platinum Certification. FIVE illustrates its
Commitment to making ‘Sustainability without Compromise on Luxury Living’
central to its Future Vision, with FIVE LUXE already on track to acquire LEED
Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and
Committed Scope of Sustainability Strategy permeating Operations, Governance
and Community.

An Equal Opportunity Employer

The FIVE Tribe represents over 70
nationalities across its over 1500 ‘FIVERs.’ FIVE is Committed to Hiring a
Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly,
FIVE does not discriminate based on disability, race, age, sex, gender, sexual
orientation, ethnicity, religion or belief, nationality, marital status, or any
other basis protected under national or local laws. Ranked 10th on the Great
Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more
than a group of people working together – it is a Family bonded by common
Values and Goals, Celebrating People, Culture and Diversity.

About FIVE Hotels and
Resorts

FIVE Hotels and Resorts prides itself
on being Disruptively Different and Daringly Unique. Our Growing Portfolio of
Lavish Destinations are the epitome of Glamour and Experiential Luxury, and
currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich
and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team
who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s
award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife
Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of
High Achievers who Fearlessly Challenge Conventions on a Global Stage.