A surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city, delivering impeccable service and sophisticated style.
Job Description
POSITION DESCRIPTION
Position : F&B Coordinator
Department : Food & Beverage
Reports to : Director of Food & Beverage
PURPOSE OF POSITION
To provide organizational and administrative support to the Food & Beverage Department and the timely and efficient execution of assigned office and business procedures.
KEY ROLES & RESPONSIBILITIES
- Communicate to customers (internal and external) in a polite and courteous manner
- Perform duties and responsibilities in a confidential manner when applicable
- Type and prepare a variety of documents such as letters, memos and minutes
- Handling of correspondence and answering the telephone as related to the job
- Attend daily F&B Meeting and take meeting minutes
- Prepare monthly staff attendance report for payroll clerk
- Provide organizational and administrative support to the Director of F&B
- Organize a variety of documents and maintain stationery and office supplies
- Maintain complete knowledge of all F&B services, outlets and hotel services/features
- Liaise with other departments ensuring communication and the resolution of problems
- Contribute ideas and suggestions to enhance operational procedures in the Hotel
- To work efficiently and effectively in meeting deadlines and delivering quality work
- To keep positive relations with suppliers and other external clients
- Carry out any other duties as and when assigned by the Director of F&B
- Assist F&B outlet managers in their operations within peak times when needed
Qualifications
PERSONAL ATTRIBUTES
- Outstanding communication skills in English, both written and verbal (additional foreign language would be an advantage)
- Excellent interpersonal skills to build positive relations with F&B team and across divisions, and be able to deal with diverse staff
- Strong attention to detail with the ability to coordinate and prioritize multiple tasks
- Computer proficiency in Word, Excel, PowerPoint, Publisher, Outlook and good typing skills
QUALIFICATIONS
- College education, hotel or business administration degree and certified course in administrative management preferred
EXPERIENCE
- Minimum 4 years experience in the hospitality industry. Two years previous experience in a similar position preferred
Additional Information
Raffles Dubai Sheikh Rashid Road, Wafi121800 Dubai, United Arab Emirates