HVAC Technician

Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with curated hotels, eco-lodges and waterways experiences located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.

Job Description

Responsible for maintaining refrigeration, heating, ventilation, and air-conditioning equipment throughout the hotel, ensuring optimal functionality through repairs and preventive maintenance. Manages stock and spares, placing orders as needed. Follows directives from the Director of Engineering, reporting progress and completion of work orders to the Engineering Supervisor. Prioritizes guest room issues, collaborates with peers on preventive and annual maintenance programs, and adheres to safety protocols. Additionally, fulfills other assigned tasks as directed by the supervisor. Daily reporting of A/C complaints and close cooperation with the Engineering team are integral parts of the role.

What is in it for you:

• Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!
• Ignite your skills with our cutting-edge Academies for rapid professional growth.
• Cultivate your talents and watch your career flourish, locally and globally.
• Drive change through impactful Corporate Social Responsibility activities.
• Immerse yourself in a vibrant work environment with extraordinary colleagues.
• Join us on a direct path to success as we skyrocket to new heights!

Key Responsibilities:

• Reporting and Communication: Report daily work progress and completion of work orders to the Engineering Supervisor. Prioritize A/C complaint reports, particularly those affecting guest rooms. Collaborate closely with the Engineering Supervisor and peers to execute preventive maintenance and annual maintenance programs.
• Safety and Compliance: Adhere to all safety rules, departmental procedures, and instructions. Ensure compliance with safety regulations during job execution.
• Task Execution: Carry out tasks assigned by the supervisor diligently. This includes reading building service, air-conditioning, refrigeration, and electrical drawings, fault-finding and repairing HVAC systems, maintaining BMS systems, handling water treatment, and periodic inspection of refrigeration equipment.
• Teamwork and Flexibility: Work closely with peers, including electricians, to support each other's tasks. Demonstrate flexibility and initiative as a team player. Maintain tools in good condition and keep the working area clean.
• Additional Duties: Fill daily refrigeration log sheets, participate in projects as required, ensure proper ordering and management of HVAC stocks, and uphold Raffles Brand standards.

• Experience: Minimum of three years of experience in HVAC system installation, maintenance, and repair.
• Education: High school diploma or equivalent; completion of HVAC technician certification or apprenticeship program preferred.
• Certification: Valid HVAC technician license or certification as required by local regulations.
• Skills & Knowledge: Proficiency in reading building service, air-conditioning, refrigeration, and electrical drawings. Strong fault-finding abilities and knowledge of HVAC systems, including building control systems and BMS systems.Understanding of planned preventive maintenance programs, safety protocols, and water treatment techniques.
• Physical Ability: Ability to work in confined spaces, lift heavy objects, and perform tasks at heights.
• Communication: Effective communication skills, both verbal and written, to interact with supervisors, peers, and other staff members.
• Teamwork: Ability to work collaboratively with peers and other departments, demonstrating flexibility and a willingness to assist when needed.
• Organization: Capable of maintaining tools and equipment in good working conditions and keeping the work area clean and orderly.
• Adaptability: Willingness to learn and adapt to new technologies and procedures in the HVAC field.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a joband brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, youcan continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

About Mantis Collection: Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked propertieslinks up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS

Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities. Our ambition is toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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