Manager People & Culture

Company Description

SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.

Job Description

What you will do....

• Be a true partner to the business for anything that relates to looking after their teams, providing advice & guidance.
• Implement and manage our policies, processes, and procedures, ensuring we are compliant with local employment law in all areas.
• Position our brand as an employer of choice through effective recruitment strategies that attract talent and build a talent pool for effective succession planning within the business.
• Work with heads of department on putting in place development opportunities & paths for the team.
• Keep the culture of the hotel alive by embedding SO/ values, promoting a fair, safe and inclusive environment and leading initiatives that engage and empower the team.
• Drive our talent review process from coffee chats, annual reviews through to talent and career management.
• Lead activities under “Do More”, our global initiative to work with local charities & community projects in the cities we call home.
• Support managers on employee relations and performance management cases.

At SO/ Uptown Dubai we do more than just deliver a service. We endeavour to think big, go beyond expectation to make a positive impact that creates an unforgettable experience for our guests and our teams. We’re all expected to show initiative, empowerment and willingness to provide a wide range of services that guide guests throughout their stay at SO/. Whether it is to address guests’ enquiries, preparing reports, operations or just sharing with a guest what is hot in Uptown, from a guest’s perspective every exchange should feel seamless and effortless.

At all levels and positions within our organization, our success is incumbent on a set of behaviours each of us are committed to. These include adhering to company policies and procedures, maintaining confidentiality, protecting company assets, and upholding quality standards. Because we’re an avant-garde and stylish brand, we’re also passionate about maintaining a professional uniform, personal appearance, and bespoke communications. There is no room for ego: come as you are, humble and kind. At SO/ we work hard and make it fun.

Qualifications

What we’re looking for…

• You'll come with 3+ years’ experience across all aspects of Human Resources within the hospitality industry, in a similar role.
• If you’ve previously opened a hotel that’s a big plus; you’ll need to be comfortable recruiting high volume.
• You’re passionate about bringing out the best in other people and are full of ideas you want to try in achieving that goal.
• Experience dealing with legal and performance issues.
• You’re looking for a place where you can be you, no clones in suits here.
• You’re up for doing things differently and trying (almost) everything once.
• You’re not precious; we leave our egos at the door and help get things done.

Additional Information

Ennismore brings together talented teams, from unique brands, to create a culture that is entrepreneurial and purpose-driven in everything we do. We’re the fastest-growing lifestyle hospitality company, and we’re not slowing down. We’re expanding into new countries and cities, creating exciting opportunities.

Inspiring Discovery

Our purpose is to Inspire Discovery for our guests, but we also look to inspire our teams. We inspire our teams to discover their best self through learning opportunities, to grow and to be inspired to make a positive impact on local communities.

Inclusive Culture

Our culture is purpose-driven, dynamic and inclusive which puts our community at the heart of everything we do. We’re open minded, we celebrate difference, welcome diversity of thought and accept people for who they are, allowing them to bring their whole self to work.

Global Perks

Being part of the Ennismore family comes with some incredible perks, including everyone’s favourite, our global discounts programme with up to 50% off stays at our hotels and up to 30% off when eating at our restaurants and bars.