We are hiring an organized Rooms Controller to join our exceptional team at in Dubai.
Growing your career as a Full Time Rooms Controller is an awesome opportunity to develop productive skills.
If you are strong in problem-solving, critical thinking and have the right experience for the job, then apply for the position of Rooms Controller at today!
Job Description
Rooms Controller Mövenpick Hotel Jumeirah Village Triangle Location Dubai, Dubai, United Arab Emirates Category Rooms MOVENPICK Posted Date 08/10/2022
Job Start Date :
30/09/2022 Job Type Permanent Full-Time JOB DESCRIPTION
Rooms Controller You will be Responsible for managing the assignment of rooms and supports the front office by serving as the liaison between Sales, Housekeeping and the Front office. They will handle VIP assignments, pending room communication, execute room moves, facilitate guest room amenity deliveries; all while also acting as a front desk agent to cover agents' breaks and answer internal and external calls throughout their shift. Job Responsibility
Rooms controllers have a wide range of responsibilities, which can include:
Monitoring occupancy rates, pricing structures, and competitors’ room rates to ensure that the hotel’s revenue goals are being met
Reviewing room inventory reports to determine if additional rooms need to be added to accommodate increasing demand
Reporting financial results to senior management regarding room revenues and expenses
Ensuring that all taxes are collected and paid on time, including sales tax, room tax, and occupancy tax
Creating detailed reports on occupancy rates, accounting for changes in rates, and identifying opportunities for improvement
Investigating guest complaints about room quality or service issues
Authorizing refunds for guests who are dissatisfied with their stay or who have been overcharged
* Supervising housekeeping staff to ensure that rooms are cleaned properly and efficiently
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Benefits of working as a Rooms Controller in Dubai:
● Excellent benefits
● Company offers career progression opportunities
● Advantageous package