Lead Application Technical Support Engineer

aG Resources is looking to connect with Application Support Engineer on an immediate basis for a reputable client.

Location: Dubai

**Candidates who are locally available in Dubai and are immediate joiners will be considered**

Requirements:

• Bachelor's degree in Computer Science, Information Technology, computer Engineering or a related field.
• Knowledge in troubleshooting and supporting enterprise applications, including experience with databases, operating systems, networking, and web technologies.
• Proficiency in scripting languages (and familiarity with automation tools and frameworks for application deployment, configuration management, and monitoring.
• Overall Experience:
• 4 years’ experience in the Securities / Stock Exchange, within similar operations
• Technical Skills:
• Must have good troubleshooting skills.
• Must have good knowledge in webservices APIs.
• Must have good knowledge in .net programming.
• Must have good knowledge in automating services.
• Must have good knowledge in writing eSevices an Business Process Management codes.
• Must have a good knowledge in write/Optimize DB SQL statements.
• Proficient with Agile methodology, continuous integration and continuous development pipelines
• Previous experience with configuring and running CI/CD pipeline management and release management a plus
• Understanding and supporting Document management systems preferably OpenText DMS
• Previous experience or knowledge with Front End and Back End website support -Sitecore Next JS technologies preferred as well as C# based technologies
• Previous experience in Sharepoint a plus
• Proficient with Customer Relationship management tool such as D365 is preferrable
• Proficient with API management and support preferably with previous experience with Software AG technologies
• Good understanding of mobile app support and proficient with react native for android and iPhone preferred
• Previous experience with any software applications support
• Good understanding and experience with setting up, configuring and using alerting monitoring systems preferably Dynatrace, SolarWinds
• Experience with live ticker data, live data and data streaming concepts and technologies a plus
• Proficient with scripting and automation tools

Behavioral Skills:

• Ability to work in a diverse team with multiple cultures and technical skill sets
• Ability to self start and be independent with little guidance
• Ability to learn proactively new technologies and adapt to new technologies quickly
• Ability to proactively find solutions to problems
• Customer focus and problem solving mentality
• Good communication skills and good attitude to working
• Familiarity with programming languages is an advantage

Job Types: Full-time, Contract