Manager Human Resources Business Partner

About the job

Job Title - Manager People Solutions(Night Shift)

Location- Gurgaon

ITES/BPO industry experience is must

Key Responsibilities:

• Responsible for driving and maintaining various processes facilitating employee engagement, motivation , communication, Grievance handling; counselling, establishment and maintenance of communication channels.

• Facilitate the creating of a world-class working environment that will attract and retain the, highest calibre of people.

• Drive and execute HR strategies to support and achieve employee relation activities

• Conduct Governance meetings and share insight with leadership around people related metrics

• Responsible for all employee communication & grievances management

• Actively benchmark all HR activities and adopt suitable initiatives based on industry trends

• Conduct Employee satisfactions surveys and ensure that it is at expected levels

• Facilitate the driving of organization Culture

• Facilitate (through multiple initiatives) and maintain high morale and teamwork resulting in high, employee satisfaction

• Dealing with issues of employee (in) discipline and maintaining employee relations resulting in fun, filled work place amidst high performance orientation

• Ensure regular communication happens from Top Management in the form of Town Halls and Meetings

• Assist is driving Location level Employee Engagement Events

• Plan and Execute Employee Communication on the floor along with Ops

• Conduct Employee Skips and report out and drive actions to closure

• Assist in Employee related documentation and filing of disciplinary cases with central filing team

• Connect with New Hires and drive Retention in 90 days bracket

Desired & Mandatory Skills:

· University degree is a mandate

· Strong communication skills, both written and verbal

· Should have good knowledge of MS Office including word, excel and PowerPoint.

· Influencing, Problem Solving & Presentation skills

· Willingness to work in late evening / night shifts is a must.