Senior Executive - Human Capital - Emirati

Senior Executive - Human Capital - Emirati

Dubai Community Management (DCM) is a premium community management services provider under the umbrella of Dubai Holding. Established in 2021, DCM has quickly become a leader in the industry, offering exceptional services to maintain and enhance residential communities and districts across Dubai.

At DCM, we believe in creating sustainable and vibrant communities that offer a sense of belonging to residents. Our team of experts provides various services, including community and district management, technical management, and financial management.

Our community and district management services ensure that each community is well-maintained, secure, and operates efficiently. We manage common areas, enforce community rules and regulations, coordinate with local authorities, and respond to residents' concerns promptly and effectively

We proudly manage a portfolio of prestigious communities, including Bluewaters, City Walk, Port de La Mer, Bvlgari Residences, Jumeirah Beach Residence (JBR), and Business Bay Executive Towers, among others. Additionally, we manage iconic districts, including Business Bay, Dubai Land Residences, Jaddaf Waterfront, Dubai Media City, Dubai Internet City, Dubai Studio City, Dubai Harbour, and more.

About the Role:

The role holder is responsible for working closely with the HC Manager in providing comprehensive employee relations services to the respective line departments in order to ensure the provision of a quality HR services and consistency in the implementation of HR policies. The role holder is also responsible for supporting the employee engagement and wellness efforts of DCM by developing and implementing the engagement & wellness program to drive productivity and engagement.

The overall responsibilities of this role:

Employee Relations

• Act as a subject matter expert for Line Managers and employees on HR related areas such as company policies and procedures, thus ensuring consistency in policy implementation throughout the company.
• Provide effective employee relations service to the line managers and employees ensuring that advice and/or counselling is given as appropriate through participation in disciplinary and grievance sessions to ensure equitable treatment of staff in line with policy, and that such matters are properly documented.
• Prepare justified recommendations on disciplinary issues including cases for termination in compliance with policy and ensure consistent treatment of such cases through sound judgment and effective decision making.
• Conduct exit interviews with employees on separation from the Company and monitor significant trends and highlight these to the relevant line managers with recommendations for corrective action. Carry out exit procedures, ensuring that employees are correctly advised on procedures evaluate and approve requests made by them to ensure consistency whilst ensuring that the company’s interests are protected at all times and that employee needs are achieved in line with company policy.
• Liaise with the HC functions on a day-to-day basis in order to coordinate timely processing of all employee requests and grievances in line with the company policies and in managing, updating and maintaining employee personnel files and HRMS.

Employee Engagement

• Collaborate with Senior Managers within the business and HC to identify key initiatives and events throughout the year to drive colleague engagement and support the development of desirable organizational culture which delivers high levels of employee satisfaction and increases retention rates.
• Prepare a comprehensive plan and schedule including key initiatives like colleague events, recognition framework, and communication plan and ensure process implementation with accuracy, completeness, consistency, timeliness.
• Develop the annual Wellness Calendar that provides a structured approach to the initiatives and programs planned for each year.

Event Planning and Execution

• Plan, organize and implement various organizational events with Group Corporate Communication and Marketing such as Annual Gathering, Celebrations to mark special events etc.

Reporting & Documentation

• Generate reports for management reporting as and when required in timely and accurate manner.

HC Department Support

• Participate as a team member in HC based projects and contribute towards developing new HC products, improved processes and systems that will enable HC to be more customer service orientated and progressive.

About you:

The ideal candidate will have the below qualifications and experience:

• Degree/bachelor’s in Human Resources
• Minimum 2 years of experience in HR or a similar field
• Good Communication skills in English.
• People Oriented, emotionally intelligent team player with the ability to de-escalate situations patiently and effectively.

About Benefits:

At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered Internal workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.