Logistics Coordinator

What's the Role?

As a member of the Hilti Partner Markets Logistics team in Middle East, Turkey and Africa, you will ensure timely shipments of products from our Regional and Global Distributions Centers to our Partner organisations across the region. With this role you will be part of a team that drives logistics customer satisfaction for more than 35 countries. You will coordinate between the Hilti partner organisations and all stakeholders involved in the supply chain, both internal and external.

Who is Hilti?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers. Hilti is where your best belongs.

What does the role involve?

The key responsibility of the Logistics Coordinator for Partner Markets is to manage customer focused logistics solutions for our Partners' Organization. You will coordinate and assist in several logistics processes along the supply chain ensuring smooth end-to-end order placement and execution. Starting from the quotation until the shipment is received at destination, you will be the logistics go-to person for our Partners, Distributors or End-customers. You will be the interface between these and Hilti HQ Export team, Freight Forwarders, and other logistics related departments or suppliers. This involves supporting with all sorts of supply chain enquiries; for example, answering product availability requests, preparing quotations and proforma invoices, and tracking shipments. You will ensure necessary export documents are provided to our partners in a timely manner (original invoice, correct bill of lading, certificate of origin, product test report, etc). You will also coordinate and follow up for timely inspections as required by some specific countries and support when a Letter of Credit is required. You will handle complaints for the assigned countries and seek sustainable solutions. By doing so, you will make sure all activities are compliant following Hilti Code of Conduct. You will also be working on cross functional project, using lean management tools and methodologies to adapt global standards / guidelines and sustainably solve root cause issues to achieve cost productivity, efficiencies, or service improvements. We have our own supply chain, something quite exceptional for a company of our size.

What do we offer?

Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.

What you need is:

• Minimum 2-5 years of logistics experience
• Completed Bachelor’s Degree in Business, Logistics, or Supply Chain Management or related field; Master’s Degree is preferrable
• Strong Microsoft and PC skills; including Access, Excel, PowerPoint
• Ability to use Excel for analysis
• Strong Analytical skills and mathematical aptitude required
• Strong drive to take ownership and good communication, organisational and interpersonal skills
• Results-oriented and proactive and able to get things done, achieve targets and work to deadlines
• High level of motivation, customer focus, and a continuous improvement mentality required

Why should you apply?

Year upon year we are recognised as one of the top 'Great Place to Work' employers, both globally and locally. And when you meet us you'll understand why. We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter where you’re from.

We look forward to receiving your application!