Repairs Controller

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Job Description - Repairs Controller

Job Purpose

To plan and organize end-to-end processes for aircraft component repair and vendor management (external and internal) to deliver time and cost-efficient support to aircraft maintenance. Manage in-house capability and develop alternate repair & supply sources to enable supply chain efficiency and optimum cost.

Key Result Responsibilities

1. Reviews, assess & action Repair Quotations, for aircraft components and repairable in accordance with existing contracts and/or Product Support Agreements (SSC/PSAA).
2. Identifies and collaborates with the team to improve the existing process through automation and effective use of systems.
3. Establishes and manages processing of unserviceable components to external Repair Stations/Vendors for repair and overhaul.
4. Establishes the Repair Process area for unserviceable components/repairable to ensure effective utilization of space, time, and safety standards for packing and onward shipments of spares for repair/overhaul to the external vendors.
5. Monitors and controls repair costs to achieve budgetary goals. Challenge vendors on the repair quotations to induce cost efficiency.
6. Manages the In-house repair capability. Maintain effective communication with internal workshops, Maintenance Planning, Procurement and Technical Services to effectively manage processes. Provide use cases for in-house capability building for repair to reduce cost and time for repairs.
7. Coordinate with Engineering Procurement to identify the repairs without contract/ near expiry contracts for timely negotiation and award.
8. Assist in identification and assessment of new repair shops.
9. Identifies and implements cost-saving opportunities in the repair and procurement process.
10. Maintains close collaboration with Repair administration to ensure spares are dispatched in time to achieve better TATs (Turn Around Time)
11. Organizes and manages shipping and logistics of aircraft parts, engines / APU to suppliers for repairs.
12. Manages schedule component removals. Ensure timely availability of components based on MRB/AMP requirements and timely return of unserviceable parts.
13. Establish KPIs of their individual areas after consultation and agreement by Line Manager
14. Focus on team training (On Job Training) and building required skillset of the individuals reporting to this role.
15. Establish an agreed weekly/monthly Performance review structure with the Repair stations to ensure better visibility of the ongoing repairs to achieve best outcome in terms of TAT.
16. Establish a process for the daily review of nil stock components & repairable to accord priority to the related repairs to avoid AOG situation due NIL stock.
17. Establish a daily report circulation of under process spares at Repair area awaiting disposition to ensure rigid monitoring of unserviceable items.
18. Action items identified for disposal as per SOP.

Qualifications (Academic, training, languages)

  • Degree in Aeronautical / Mechanical engineering/ LAME/Technical Diploma with 7+ years of relevant experience.
  • Proficiency in Microsoft Office with advance skills in excel
  • Extensive knowledge of managing supplier performance and setting KPIs. Expert in service monitoring tools.
  • Knowledge of interpretation of repair contracts, IPCs, CMMs, shop reports, and the ability to carry out technical reviews.
  • Familiarity of airworthiness regulations (GCAA/FAA/EASA) is essential.
  • Sound understanding of airline engineering and maintenance activities.
  • Amos familiarity is essential

Work Experience

  • The ability to work in a rotating shift pattern.
  • 3+ years of related working experience in a similar role handling Rotables in the Engineering Department in the Aviation industry low cost airline is an advantage.
  • Specialized industry knowledge in procurement & inventory management systems.
  • Possesses appropriate knowledge of the UAE GCAA regulations pertaining to packing, shipment, acceptance, storage, issuance of aircraft parts to be repaired and the associated equipment used for aircraft maintenance.
  • Knowledge of Rotables pool management, TAT and stock level maintenance.
  • Experienced in Vendor relationship, contracts, and SLAs of technical nature.
  • Developed skills in cost-estimation analysis, handling budget expenditure against forecasting.
  • Experienced in working with a team with heavy work-load schedules and ad-hoc scenarios.
  • Capable of working in adherence to policies, procedures and operating manuals as per business needs and in line with adopted regulations and approved quality standards.
  • Demonstrates high accuracy and strong attention to details capable of meeting deadlines always without compromising quality of outcome.
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