Sales Administrator

Black & Grey HR is looking for a dynamic Sales Administrator to join a distinguished Automotive Parts Manufacturer in Dubai UAE. The Sales Administrator will play a crucial role in supporting the sales department by handling administrative tasks managing customer inquiries processing orders and ensuring efficient communication between internal teams and external customers.

Responsibilities:

Order Processing: Receive review and process orders accurately and efficiently ensuring timely fulfillment and delivery of auto parts to customers.

Customer Support: Provide exceptional customer service by addressing inquiries resolving complaints and assisting customers with product information and order status updates.

Sales Coordination: Collaborate closely with the sales team to assist in generating quotes preparing sales presentations and coordinating salesrelated activities.

Inventory Management: Monitor inventory levels track product availability and coordinate with warehouse staff to ensure adequate stock levels to fulfill customer orders.

Documentation and Reporting: Maintain accurate records of sales transactions customer interactions and order status using our CRM system. Generate reports as needed to track sales performance and identify areas for improvement.

Communication: Facilitate effective communication between internal departments including sales purchasing and logistics to ensure seamless order processing and customer satisfaction.

Administrative Support: Assist with general administrative tasks such as filing data entry and maintaining salesrelated documentation.

Requirements

5 years of experience in a sales support or administrative role preferably within the automotive industry or a related field.

Strong attention to detail and excellent organizational skills with the ability to manage multiple tasks simultaneously.

Proficiency in Microsoft Excel

Excellent communication skills both written and verbal with a customerfocused attitude.

Ability to work effectively in a fastpaced environment and collaborate with crossfunctional teams.

Knowledge of auto parts and familiarity with automotive terminology is preferred but not required.

Benefits

Attractive Salary Benefits

5+ years of experience in a sales support or administrative role, preferably within the automotive industry or a related field. Strong attention to detail and excellent organizational skills, with the ability to manage multiple tasks simultaneously. Proficiency in Microsoft Excel Excellent communication skills, both written and verbal, with a customer-focused attitude. Ability to work effectively in a fast-paced environment and collaborate with cross-functional teams. Knowledge of auto parts and familiarity with automotive terminology is preferred but not required.