Relationship Manager

Headquartered in Abu Dhabi in Khalifa Business Park, the bank’s international network spans five continents, providing the global relationships, expertise and financial strength to support local, regional and international businesses seeking to do business at home and abroad. In line with its commitment to put customers first, to Grow Stronger, FAB will continually invest in people and technology to create the most customer-friendly banking experience, and will support the growth ambitions of its stakeholders across countries in which the bank operates.

Job Description

• Achieve targeted sales numbers from segmented market
• Adhere to all the policies, with regards to KYC and AML as set out by the bank
• Lead, manage and motivate the business banking portfolio and other businesses
• Accountability for meeting and exceeding agreed annual plans and goals
• Manage account relationships
• Check timely reports and documents
• Ensure credit reviews are completed on time

Generic Accountability:

• Manage account relationships
• Ensure that all related work is completed on time and meet the TAT
• Checking timely reports and documents
• Updating the Head of the Department on the status of relationships on a periodical basis.
• Responsible for providing customer with the best of the services at all times.
• Closely monitor the relationships handled and keeping updated with each case. 
• Follow with other department for completion of transaction.
• Monitoring the timely completion and signing of credit proposals / applications. 
• Monitoring and reviewing existing portfolio in a timely manner and keep a track of market intelligence, updating the Head of the Department as per the requirement.
• Drive the sales activities of the team, giving regular guidance & coaching and monitoring progress. 
• Acting as role model, recognizing good performers and through effective use of coaching, identify training needs, career progression and succession planning, reinforcing sales and service culture and sharing best practices. 
• Setting up meetings with new clients. 
• Ensuring team target is achieved on both funded / non funded. 
• Ensure credit reviews are completed on time, quality credit assessments are made, operational controls are in place, and problem accounts are identified on time. Through prudent use of lending limits, regular communication with CRM, clear guidelines to team members. 

#LI-MM2

Qualifications

• 3-5 years' relevant experience in the banking sector with at regular progression up to the assistant relationship manager function
• Strong customer focus and service quality
• Strong sales skills