Front Office Supervisor - Hiring Urgently

We are hiring an energetic Front Office Supervisor to join our awesome team at Raymond Limousine Llc in Dubai Dubai
Growing your career as a Full Time Front Office Supervisor is a fantastic opportunity to develop exceptional skills.
If you are strong in planning, planning and have the right mindset for the job, then apply for the position of Front Office Supervisor at Raymond Limousine Llc today!

• Ensure company brand standards, policies and procedures are always adhered to.
• Supervise daily shift process ensuring all team members adhere to standard operating procedures.
• Provide customers a positive first and last impression and maintain it at all times.
• Perform and delegate various tasks that are essential to daily operations of a hotel's front desk. These tasks include making or confirming reservations, verifying and collecting payments, controlling guest access to safe deposit boxes, and contacting housekeeping or maintenance when guests report a problem.
• Provide the team with necessary training and support.
• Bookkeeping duties, such as balancing accounts (credit limit).
• Must be friendly and outgoing, and possess excellent communication and problem-solving skills.
• Always ensure outstanding customer care.
• Respond to telephone and inquiries regarding reservations, hotel information and guest concerns.
• Use suggestive selling techniques to sell room nights, increase occupancy and revenue.
• Adhere to company credit limit policies.
• Allocate rooms to expected arrivals after checking the guest preferences and special requests.
• Build strong relationships and liaise with all other department’s especially housekeeping, reservation etc.
• Cross check all billing instructions are correctly updated.
• Ensure Front Office log book / checklist is always updated and actioned upon.
• Ensure safety by following guest check in and security procedures and reporting suspicious activity to security and duty managers.
• Assist all departments in servicing the guests during high volume periods.
• Take responsibility in the absence of the Duty Manager/Front Office Manager.

Desired Skill & Expertise:

• At least 2 years’ experience as Front Office Supervisor in 4/5* property with 300+ inventory
• Excellent communications skills with Proficiency in speaking and writing Business English
• Required language(s): fluent English, with preferred fluent French, Arabic, or Russian
• Team player with excellent planning and organizing skills
• Able to work flexible working hours with rotating shifts
• Pleasant personality with good problem-solving skills

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Benefits of working as a Front Office Supervisor in Dubai Dubai:

● Learning opportunities
● Advancement opportunities
● Advantageous package