Sales Customer Service Executive - Hiring Urgently

We are searching for an enthusiastic Sales Customer Service Executive to join our amazing team at Precisionhire Solutions in Dubai Dubai
Growing your career as a Full Time Sales Customer Service Executive is a great opportunity to develop relevant skills.
If you are strong in critical thinking, cooperation and have the right drive for the job, then apply for the position of Sales Customer Service Executive at Precisionhire Solutions today!

Answer inbound calls promptly and professionally, addressing customer inquiries, concerns, and requests with accuracy and empathy.
Make outbound calls to follow up on customer inquiries, resolve issues, or provide additional information as needed.
Provide accurate and timely information to customers regarding products, services, and promotions.
Document all interactions with customers accurately and thoroughly in the designated CRM system.
Assist in membership sales inquiries through any channel (website, social media, phone, etc.)
Book all member appointments for the preferred club in the designated CRM system.
Manage membership renewals and offer upgrade and upsell options to customers.
Regularly do member service calls to ensure service quality and ensure resolution of queries within their scope.
Collaborate with other team members and departments to resolve complex customer issues and escalate unresolved matters to the appropriate level of management.
Meet or exceed individual and team performance targets, including membership sales and renewals, call quality, productivity, and customer satisfaction metrics.
Continuously strive to improve knowledge of products, services, and procedures through ongoing training and development initiatives.
Adhere to company policies, procedures, and compliance requirements at all times.
Qualifications
Answer inbound calls promptly and professionally, addressing customer inquiries, concerns, and requests with accuracy and empathy.
Make outbound calls to follow up on customer inquiries, resolve issues, or provide additional information as needed.
Provide accurate and timely information to customers regarding products, services, and promotions.
Document all interactions with customers accurately and thoroughly in the designated CRM system.
Assist in membership sales inquiries through any channel (website, social media, phone, etc.)
Book all member appointments for the preferred club in the designated CRM system.
Manage membership renewals and offer upgrade and upsell options to customers.
Regularly do member service calls to ensure service quality and ensure resolution of queries within their scope.
Collaborate with other team members and departments to resolve complex customer issues and escalate unresolved matters to the appropriate level of management.
Meet or exceed individual and team performance targets, including membership sales and renewals, call quality, productivity, and customer satisfaction metrics.
Continuously strive to improve knowledge of products, services, and procedures through ongoing training and development initiatives.
Adhere to company policies, procedures, and compliance requirements at all times.

Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.

Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr. Job has emerged as the UAE premier job portal, attracting thousands of job seekers every day in UAE.

#J-18808-Ljbffr

Benefits of working as a Sales Customer Service Executive in Dubai Dubai:

● Learning opportunities
● Advancement opportunities
● Advantageous package