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Account Director, Social Media

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Job Description - Account Director, Social Media

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. 

At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.

About the Role

Edelman is looking for a strategic, creative, and collaborative Account Director, Social Media to lead integrated social campaigns for major brands. This role sits at the intersection of strategy, storytelling, culture, and performance - helping clients connect with their audiences in authentic, impactful ways. You'll drive innovative thinking, lead client relationships, and mentor a growing team of social strategists and community managers.

If you’re a passionate communicator who understands how to lead social campaigns that shape conversation, inspire action, and drive measurable results - we’d love to hear from you.

\nWhat You’ll Do
  • Lead integrated, cross-platform social media strategies across owned, earned, and paid channels
  • Act as a senior client partner, offering proactive counsel and creative problem-solving
  • Oversee campaign development from concept to execution — including content planning, creative briefings, publishing calendars, performance analysis, and reporting
  • Manage day-to-day team operations, budgets, scopes, and timelines
  • Collaborate with creative, strategy, paid media, influencer, and analytics teams to ensure seamless delivery
  • Lead team growth through mentorship, guidance, and development planning
  • Monitor trends, tools, and emerging platforms to continually push innovation and cultural relevance
  • Support new business development and organic growth through proposals, pitches, and POVs
Who You Are
  • A passionate social media expert with a deep understanding of platform best practices, content strategy, community dynamics, and social listening tools
  • A proven leader and collaborator who builds trust with clients, internal partners, and cross-functional teams
  • A creative thinker who balances big-picture strategy with detail-oriented execution
  • Someone with a pulse on culture and how brands can show up meaningfully in conversation
  • Highly organized, adaptable, and solutions-oriented in a fast-moving environment
Qualifications
  • 6–8+ years of relevant experience in social media strategy, digital communications, or integrated marketing (agency experience preferred)
  • Experience managing large, multi-channel programs for consumer, corporate, or global brands
  • Excellent written, verbal, and presentation skills
  • Experience managing people and developing high-performing teams
  • Familiarity with paid social, influencer marketing, social analytics tools (e.g., Sprinklr, Brandwatch, Netbase), and platform ad managers is a plus
What's in it for you?
  • The opportunity to work with some of the most dynamic and high-profile clients in the region.
  • A collaborative culture where your ideas and contributions matter.
  • A flexible hybrid working model, working from home twice a week
  • Big potential for personal growth, professional development and leadership opportunities.
  • Access to a rich library of training resources and global knowledge-sharing networks.
  • An inclusive, diverse team where you’ll be celebrated for who you are.
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We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

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