Account Manager

 Ready to be part of the Legal Tech revolution?

As the leading SaaS publisher in Europe, DiliTrust is transforming legal departments worldwide with cutting-edge technology ⚖️

 Our Impact

From General Meeting reports to AI-assisted contract life management, our teams across France, Spain, Italy, Canada, Mexico, and MEA are the driving force behind our global success

We proudly support 2,300 customers in 50 countries, with 80% of them being CAC 40 companies 

 Our Ambition

To become the first French legal tech Unicorn, reaching a valuation of over €1 billion ✨

 Our Recognition

DiliTrust is recognized for offering a positive and stimulating work environment

We are proud recipients of the “Happy at Work” and “Tech at Work” labels since 2019 

 What will you find at DiliTrust?

 Innovation: Be at the forefront of legal tech advancements

 Global Impact: Collaborate with diverse teams in an international and multicultural environment

 Career Growth: Grow and evolve within the future unicorn of legal tech

 Stimulating Workplace: Experience our positive “Happy at Work” culture

 Your Tasks

As an Account Manager, you will engage with senior executives of multinational corporations as well as mid-sized companies in both the private and public sectors 

You will work closely with CEOs, Board members, and management teams to develop and grow strategic client relationships

Acting as a true product expert, you will be the voice of the customer internally, collaborating with sales, development, and marketing teams

️ As part of your missions

Build and nurture strong relationships with a portfolio of key clients

Manage contract renewals and ensure long-term customer retention

Identify and act on upsell and cross-sell opportunities to achieve targets

Act as a consultant on the product, supporting and guiding clients in their use of the solutions

Monitor KPIs related to business cases and product usage

 Profile Required

Bachelor’s degree (minimum) with at least 5 years of relevant experience

Fluent Arabic / English bilingual

Ability to develop long-term strategic plans for customers

️ Excellent presentation and communication skills

️ Strong ability to manage all aspects of a project

Comfortable working in an international, multicultural environment

Strong desire to learn and become a functional expert on multiple software products

⭐ Versatile, autonomous, assertive, customer-oriented, and a true team player

❓ Why join us?

 Location: Dubai

Join a fast-growing company in a truly international environment (France, Italy, Spain, Canada, Germany, Dubai & Mexico City)

 25+ nationalities: a cosmopolitan and multicultural mindset

⚖️ Work-life balance matters at DiliTrust

A key moment to join DiliTrust in terms of growth and opportunities

 Our Values

At DiliTrust, our values guide everything we do:

 Trust: Transparency and integrity in every action

 Inclusion: A culture of empathy, diversity, and belonging

 Hands-on Spirit: Initiative, resilience, and action-oriented thinking

 Excellence: Constantly pushing boundaries to innovate

 Team Success: Collaboration is at the heart of everything we achieve

 Recruitment Process

1️⃣ HR interview

2️⃣ Hiring Manager interview (on-site)

3️⃣ Chief of CS interview