Account Manager

Account Manager

Key Responsibility :

Client Relationship & Account Ownership

-Serve as the primary point of contact for all assigned clients, sponsors, brand partners and

the shows throughout the project lifecycle.

-Understand client goals, brand guidelines, and KPIs to ensure all podcast content, and

deliverables align with expectations.

Project & Production Coordination

-Plan, organize, and coordinate all stages of podcast production, ensuring alignment with

client objectives.

-Develop and maintain detailed timelines and trackers to ensure deliverables meet client

expectations.

-Act as the hub between clients, production, creative, and technical teams to ensure

accuracy and efficiency.

-Attend on-site shoots when necessary to ensure client experience is well-managed and

expectations are met.

Sponsorship & Brand Partnership Management

-Lead communication with all stakeholders regarding deliverables, approvals, and

campaign execution.

-Assist in developing sponsorship and partnership proposals based on client needs and

platform opportunities.

-Ensure all sponsor deliverables (logo placements, live reads, brand mentions,

integrations) are executed and approved.

Content Delivery & Approvals

-Manage the client review cycle by organizing briefings, collecting feedback, and

ensuring revisions are applied accurately.

-Coordinate the delivery of final assets, ensuring all client requirements and brand

guidelines are met.

Internal Coordination

-Work closely with producers, editors, and creative teams to translate client requirements

into clear production tasks.

-Maintain accurate documentation and archiving of all materials, approvals, and

communications.

-Ensure cross-department alignment, particularly finance, procurement, and production.

Budgeting, Finance & Admin Oversight

-Track and manage account budgets, billing schedules, and expenses in coordination with

the finance team.

-Raise PRs and follow up on POs to ensure smooth financial flows.

-Ensure all contracts and agreements for clients and partners are signed, processed, and

filed.

Performance Tracking & Reporting

-Prepare weekly progress reports outlining project status, milestones, risks, and projects’

updates.

-Monitor performance KPIs for sponsored episodes and campaigns.

-Provide management with insights, risks, and recommendations to optimize client

happiness and account growth.

Client Experience & Relationship Development

-Maintain professional, clear, and proactive communication with clients at all stages.

-Represent the company professionally in meetings, shoots, and events.

-Identify opportunities for account growth, renewals, and upselling of new podcast

services.