ZEN PROFESSIONAL DEVELOPMENT
Learn, Lead & Succeed
JOB DESCRIPTION AND PERSON SPECIFICATION: SALES ADMINISTRATOR
ROLE OVERVIEW
Job Title: Sales Administrator
Department: Sales
Location: Office based, Dubai UAE
Type: Full Time
Reports To: CEO and Founder
Supervises: None
Working Hours: Standard UAE working week
ABOUT Z PD
Zen Professional Development is a UAE based training company delivering professional development across Education, Healthcare, Corporate, Government and Hospitality sectors in the GCC. Cross sector working is core to this role.
THE ROLE
The Sales Administrator keeps the sales engine moving so proposals go out on time, follow up stays on track, clients feel looked after and the CEO is freed to sell and lead.
KEY RESPONSIBILITIES
Sales Support
- Draft proposals
- Follow up on proposals and on enquiries
- Prepare pre call briefs
Response Time and Follow Up
- Respond promptly to client, supplier and prospect enquiries
- Run admin follow ups with clients
- Confirm sales appointments the same day.
Client Experience
- Run weekly follow ups with existing clients.
- Conduct monthly client satisfaction check
- Maintain warm relationships across all sectors Z PD serves.
Operational suporrt- Documentation and CRM
TOOLS
Zoho CRM, Microsoft 365 and SharePoint, WhatsApp Business, LinkedIn
KNOWLEDGE
Education: Bachelor's level welcome. No specific degree required.
Languages: Native or near native written and spoken English. Arabic welcome.
REQUIRED EXPERIENCE
- Minimum 3 years in a Sales Administrator, Sales Coordinator or comparable B2B sales support role.
- Minimum 2 years using Zoho CRM (or HubSpot or Salesforce) at pipeline ownership level.
- Minimum 2 years drafting B2B proposals to client facing standard.
- Comfortable working across sectors, from an Education buyer to a Healthcare, Corporate, Government or Hospitality buyer.
- UAE or wider GCC working experience essential.
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