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Airline Partnerships Officer

icon building Company : Etihad
icon briefcase Job Type : Full Time

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Job Description - Airline Partnerships Officer

Working with administrative systems (Ariba), Global Distribution System and legal contractual processes as well as external partners. Support delivery in the execution/on-boarding of airline partnerships strategy from an operational & administrative perspective. Working closely with the line manager, internal stakeholders & partners. Supporting airline partnerships launches & initiatives working closely with line manager & alliances team to meet support incremental revenue growth. Provide actionable insights to the manager to improve partnership outcomes. Manage the monthly billing and reconciliation process (for Travel Partnerships) with internal and external stakeholders. Support testing for system enhancements, for the purpose of process re-engineering. Working closely with the projects team to deliver travel partnerships projects. Support the accrual process by monitoring & processing files, working closely with the line manager to achieve set targets within agreed SLAs. Ensure all processes & integration are well documented as required to ensure business continuity Ability to independently set-up cadence meetings with partners & internal stakeholders to support business development & discuss marketing initiatives. Bachelor's degree in Business Administration, Marketing, Information Systems, or a related field Minimum 3-5 years' experience in a loyalty program, preferably within the aviation industry. Ability to manage multiple priorities and stakeholders, work effectively in a fast-paced environment. Data analysis and problem-solving skills, strong communication and collaboration skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), airline and loyalty systems a plus.
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