Application & Product Specialist

Clinical Product & Applications Specialist – Digital Radiography (Agfa | MEA)

Job Summary

We are looking for a qualified Radiographer to join Agfa Radiology Solutions as a Clinical Product & Applications Specialist – Digital Radiography, supporting the Middle East & Africa (MEA) region.

This hybrid role combines clinical applications expertise with product and solution knowledge, supporting distributors and end customers across pre-sales, installations, clinical training, and workflow optimization for Agfa DR solutions.

The ideal candidate is trilingual (Arabic, French, English), has hands-on experience with Digital Radiography, and is comfortable working across diverse healthcare environments, from advanced tertiary hospitals to developing imaging centers.

Key Responsibilities

Clinical & Applications (Core Role)

• Provide clinical application support for Agfa Digital Radiography solutions, including:
  
  
  
  • Fixed DR rooms
  
  
  • Mobile DR systems
  
  
  • Retrofit and upgrade projects
  
  
  
  


• Perform clinical acceptance, system optimization, and workflow configuration after installation.


• Deliver on-site and remote clinical training for radiographers and clinical staff.


• Support customers in image quality optimization, dose management, and exam standardization.


• Act as a clinical escalation point during early system usage and optimization phases.

Product, Solutions & Pre-Sales Support

• Maintain strong knowledge of Agfa DR portfolio, including detectors, generators, acquisition software, and workflow tools.


• Support product demonstrations, clinical evaluations, and proof-of-concepts.


• Participate in pre-sales activities, including:
  
  
  
  • Technical and clinical presentations
  
  
  • Tender support (including public tenders and GPOs)
  
  
  • Value-based clinical positioning
  
  
  
  


• Translate clinical workflows into solution designs aligned with Agfa’s value proposition (quality, dose, workflow, reliability).


• Support distributors with product positioning and differentiation versus competitors.

Distributor & Regional Collaboration (MEA Focus)

• Act as a clinical reference for Agfa distributors across MEA.


• Support distributor teams during:
  
  
  
  • Customer meetings
  
  
  • System demos
  
  
  • Clinical objections and comparisons
  
  
  
  


• Contribute to regional trainings, workshops, and user meetings.


• Provide structured field feedback to regional and global teams on product performance, customer needs, and market trends.

Required Qualifications

Education & Certification (Mandatory)

• Bachelor’s degree in Radiography / Medical Imaging.


• Certified / licensed radiographer (according to local regulations).

Experience

• Hands-on clinical experience with Digital Radiography (DR).


• Experience working in hospital or imaging center environments.


• Prior experience as an Application Specialist, Clinical Specialist, or Product Specialist is a strong advantage.


• Experience working with vendors or distributors is a plus.

Language Requirements (Mandatory)

• Arabic – fluent


• French – fluent


• English – fluent

(Ability to train, present, and communicate professionally in all three languages is essential for MEA coverage.)

Technical & Professional Skills

• Strong understanding of:
  
  
  
  • X-ray physics
  
  
  • Image quality parameters
  
  
  • Radiation dose optimization
  
  
  
  


• Excellent training and presentation skills.


• Comfortable working in multicultural and multi-country environments.


• Strong communication skills with radiographers, radiologists, biomedical engineers, and management.


• Willingness to travel across the MEA region.

Preferred Qualifications

• Experience with Agfa DR systems or similar tier-1 vendors.


• Exposure to PACS / RIS integration.


• Familiarity with public tenders and large healthcare groups.


• Ability to work independently while aligning with regional strategy.