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JOB SUMMARY
Main Duties/Responsibilities:
Ensure that the team have good knowledge of food and beverage and take responsibility for the delivery of this knowledge to the guest
Develop strategies to ensure staff are correctly managed and staff problems can be remedied
Arrange daily meetings for staff/attend daily meetings
Ensure small groups of VIP guests are catered for according to Palazzo Versace standards
Ensure that outlet operates efficiently and profitably while maintaining standards in terms of food, service, health & safety and reputation
Create and executing plans for department sales, profit and staff development
Be aware of outlet up-selling strategy and communicate to all relevant staff
Deal with guest complaints according to Palazzo Versace standards and communicate to Manager where appropriate
CANDIDATE PROFILE
Bachelor’s degree in hospitality or other related field is desirable
A total of 4-5 years Food and Beverage experience.
2 years minimum in a similar role in a 5 * international environment.
Fluent in spoken and written English.
Any other foreign languages such as Russian, Chinese, French, Italian, German are highly regarded
Bar experience is a must
MS Program (Word, Excel, PowerPoint, Visio).
Advanced Excel.
Experience working in a multi cultural environment.
Organized and well planned.
Able to work with speed and efficiency throughout maintaining positive attitude.
Basic knowledge in financial aspects of outlet operations.
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